11 Buccaneer Drive, Urangan Queensland 4655, Australia just find the BIG WHALE
Click below for Course Dates and Registration
The new modern platform allows you to enrol
Do the pre course study then simply come along to complete the practical component
About the new online Courses
The new platform for courses
Our RTO ABC First Aid 3399 has now moved to this new platform
We are a training partner
The benefits are :
Essentially everything is completed online
Prior to the actual day of training
Including most if not all of the assessments
Then you simply come along and complete the practical components
We cannot fill in your details to register you
This must be done by you
As it requires information only you have
If you are computer illiterate then source out someone who can assist you
If you are going through work or an employment agency
And your expectation is for them to book you
For example an Employent Agency or Workplace
The link for the workbook must be forward to you
You must complete this workbook prior to the course attendance
Please choose the type of course you require carefully
our courses
CPR Courses
CPR Courses HLTAID009 ONLY 2 hours required
Conducted up to 4 times a week
Click on course dates for more information
Some Evening Courses at 6pm
Scheduled Day courses 3 to 4 times weekly
9am to 11am
To Ensure your position
Please Enrol Online / Pay Online
If you do not wish to pay online
Call Shirley she can assist you
Course Cost $65
Supersedes HLTAID001 - Provide cardiopulmonary resuscitation
Training.gov.au - HLTAID009 - Provide cardiopulmonary resuscitation
Training Centre Hervey Bay First Aid Hervey Bay
Click on the Course Dates Button for dates and choose
Please arrive 15 minutes early
First Aid Courses includes CPR
Provide First Aid HLTAID011
This is the First Aid Course most professions require
First Aid Courses always includes CPR update
Conducted up to 3 times a week
Click on course dates link for dates and other information
You can do an EXPRESS First Aid Course on a Monday Evening 6pm
TWO OPTIONS
OPTION A
If you have completed the very easy online pre course study
Then allow only 9am to 2.00 pm
OPTION B
If you did not complete the pre course online study
Allow more time about 1.5 hours
For a multi choice assessment at the end of the course
9am to 3.30 pm
TO ENROL IN A COURSE
It is important to
Enrol Online
Pay online
To ensure your position
If you Don t want to pay online
Call Shirley during office hours
Shirley can assist with EFTPOS Funds Transfer
Invoicing by agreement
Feel free to bring along food / drink
Or buy at the shops close by
Course Cost $135
HOW TO BOOK
Simply click on the Course Dates choose your date
The Online will guide you through
Administration and Online Learning
This will shorten your Day with us
Allowing us to focus on practical aspects
First Aid Hervey Bay Training Centre Hervey Bay
Urangan Shop 10 / 11 Buccaneer Drive
Look for the BIG WHALE
Supersedes HLTAID003 training.gov.au - HLTAID011 - Provide First Aid
Please arrive 15 minutes early
Bring along verification completion of pre course workbook
Confirmation of Payment
Digital copies are fine
Provide First aid Express monday Evening Course
Provide First Aid HLTAID011E
Conducted on Monday Evenings at 6pm only 3 hours
This course is really convenient
If you have completed a First Aid course before
We need to see an old certificate
First Aid Certificate even expired
Conducted on a Monday evening at 6pm
Prior to the course
There is an online study and assessment to complete prior
Allow about 3 hours Classroom only on the evening
Course Cost $135
Supersedes HLTAID003 training.gov.au - HLTAID011 - Provide First Aid
Training Centre Hervey Bay Urangan Shop 10 /11 Buccaneer Drive
more courses
UETSS00047- PERFORM RESCUE FROM A LIVE LV PANEL/CPR
LVR Code UETDRRF004 - Perform rescue from a live LV panel
CPR Courses HLTAID009
Designed for the electrical Industry Combining Low Voltage Rescue with CPR
Click on course dates
EVERY second Monday evening at 5.30pm
Day Courses also available
If you URGENTLY need this course we may be able to assist
Allow about 2.5 hours if you have completed the course prior
Or 3 hours if new to the course
PLEASE you must be on time or 15 minutes early
To ensure your position please book online
Course Cost $125
Supersedes and is equivalent to UETTDRRF06 - Perform rescue from a live LV panel training.gov.au - UETDRRF004 - Perform rescue from a live LV panel
Training Centre Hervey Bay Shop 10 /11 buccaneer Drive Urangan
First Aid Courses Hervey Bay
HLTAID012 - Provide First Aid in an Education and Care setting
Provide an Emergency First Aid Response In an Education and Care setting
HLTAID012 A comprehensive childcare course
It includes
CPR
First Aid
Childhood Emergencies
Including Asthma and Anaphylaxis .
Conducted up to 3 times a week
Click on course dates
Allow from 9am to 3pm approximate if pre course workbook completed
If you do not wish to do the online
Complete the multi choice exam on the day allow an extra 1.5 hours
Course Cost is $150
HOW TO BOOK
Simply click on the Course Dates choose your date
The Online will guide you through
Administration and Online Learning
This will shorten your Day with us
Allowing us to focus on practical aspects
Supersedes HLTAID004 - Provide an emergency first aid response in an education and care setting training.gov.au - HLTAID012 - Provide First Aid in an education and care setting
Training Centre Hervey Bay Urangan First Aid Courses Hervey Bay
Please arrive 15 minutes early
Bring along copy of pre course workbook confirmation
Confirmation Online payment
Digital copy is fine
Advanced Courses
We are the most Comprehensive Training Centre in Hervey Bay
We Offer :
Provide Advanced First Aid HLTAID014
This is a very good option for participants to gain some extra knowledge
It may even increase your employment options
Particularly in the Mining and the Security Industry
This course requires a pre course study workbook prior to attending
This is a busy day 9am to 5.30 pm
Course Cost is $300
Supersedes HLTAID006 - Provide advanced first aid training.gov.au - HLTAID014 - Provide Advanced First Aid
Advanced Resuscitation HLTAID015
Course Cost is $150 stand alone current HLTAID011
Normally 3pm to 6pm
Please be aware you have to have a current Provide First Aid HLTAID011
Both can be done on the same day 9am to 6pm
These course hours are approximate
Combined Cost is $260
Supersedes HLTAID007 - Provide advanced resuscitation training.gov.au - HLTAID015 - Provide advanced resuscitation and oxygen therapy
Remote Area First Aid HLTAID013
Learn how to care for your casualties
With more advanced knowledge and skills
In addition to evacuation skills Lifting and Moving Casualties
Pre course study workbook required
One full busy day of practical 9am to 5.30 pm
Course Cost is $250 SPECIAL PRICE
Supersedes HLTAID005 - Provide first aid in remote situations training.gov.au - HLTAID013 - Provide First Aid in remote or isolated site
If you require one of these courses
PLEASE Email Us
We will offer you some options and dates
Unfortunately due to government legislation to complete the Advanced Resuscitation you must have a current HLTAID011
You can do both course on the same day
That will be
Provide First Aid HLTAID011 9am to 2.30 pm
Then HLTAID015 Provide advanced Resuscitation 3.00 pm to 6.00 pm
For these courses there is normally a pre course study
Supersedes HLTAID007 - Provide advanced resuscitation training.gov.au - HLTAID015 - Provide advanced resuscitation and oxygen therapy
Training Centre Hervey Bay Shop 10/11 Buccaneer Drive Urangan
First Aid Hervey Bay
Frequently Asked Questions
Please contact us at admin@trainingcentreherveybay.com.au
If you cannot find an answer to your question.
Yes our certificates must be Recognised Nationally
We issue certificates on behalf of ABC First Aid RTO 3399
This is what sets us apart we are a local business
We have been conducting First Aid for many years in Hervey Bay
We have very rarely cancelled courses
Only if we have an Instructor call in sick
Our courses go ahead even if only two people turn up
We have Senior Instructors who supervise the course
Additional backgrounds also include EX Medic RAAMC
With over 30 years experience as clinicians and trainers
In todays society where people want things quickly
We have designed our courses to be booked online paid for online
Some courses require a pre course workbook
This will ensure that when you attend the course you are information ready
Your paperwork is printed out at the front counter
This will shorten your days attendance
Depending on choosing Traditional Blended EXPRESS Course
This will actually be more time intensive but we can assist
You will have to send to our Manager Shirley
Your legal name D.O.B address
Mobile number Unique student Identifier
If you do not wish to do the pre course online
Then when the group that has completed the online has finished
You will need to stay behind and complete a workbook
You are not fully booked on a course until payment has been received
Many people unfortunately say they will pay on the day
Then not turning up which means that we may have refused someone else that position
If you cannot pay online we offer many other choices
Over the phone EFTPOS or come in and pay EFTPOS or Cash
If you notify us later than 5 days then no problem a full refund
Less than 5 days but more than 24 hours
We will offer you a reschedule or a cancellation fee of $25
Less than 24 hours unless you supply a medical certificate no refund
We may at our discretion reschedule you for a fee of $25
If you simply call us on the morning of the course and say you cannot make it
And you can supply a sick certificate then we will offer you a reschedule
In the event that you simply do not turn up and there is no communication
Or we have to contact you
We are under no obligation to assist you any further in any way
Including a refund or rescheduling
There is a government department that states
If you cannot get on the floor and do two minutes of CPR
We cannot deem you competent this is ASQA
We will do everything possible to assist you
Including offering you a chair and a pillow etc
It is your decision we will only request you do the minimum of 2 minutes
Then the rest can be completed on a table
Very few people fail or are not yet competent
This has occurred due to peoples conduct and attitude
If the person shows disrespect for the class or the Instructor
They will be asked to leave without a refund
This has occurred by continual texting phone calls not being on time from breaks etc
we have noted this predominantly with people who are actually having the course paid for by a third party In this instance a report will be issued to the third party
Lateness and inattention may preclude you from being deemed competent
The criteria for being issued certification Includes :
Full Payment of the Course fees by yourself or the third party
Fully Completed Paperwork signed filled in fully and completely
Deemed Competent by the Instructor
Once this has been met
We normally issue the certificate on the day
Sent to the email address you have supplied
PLEASE wait at the front counter to confirm you have received it
If you call us in any longer than 1 month then it will be taken that you have been issued your certificate by email unless it is invoiced and the invoice is outstanding
We are having people call us stating they did not receive their certificate from 2 years ago
This is absurd what has probably occurred Is that they have misplaced the certificate
I have instructed the manager this is unreasonable This search may incur a search renewal fee of $25
PLEASE be at least 15 minutes early
Bring along a screen shot of
Your confirmation of payment
Certificate of completion if relevant
For the EXPRESS bring along a copy of an old certificate
It is important that you are attired to do practical training such as kneeling bandaging CPR
It is quite a busy day with two very short breaks bring along some food if you wish
Or there is a small coffee shop close by
PLEASE ensure you notify prior to the course
There is actually very little writing etc in the course but reading may be important for the courses
If you have difficulties it is your responsibility to bring along a person to assist you
We can offer to verbally deliver the exams in preference to the powerpoint or written but this may incur an extra fee for the Instructors overtime
In addition if you have LLN difficulties
Then we can offer you a Verbal assessment task after the course completion on the day
99% of people have no problems with this
If however you are unlucky
Try changing browser or settings
Send Shirley an email she will resend a link
If after multiple attempts ensure you have booked and paid online then arrive 20 minutes early we will sort out a manual option for you
For those that did not complete the pre course workbook there is an on course assessment after the group has left that have completed the pre course workbook
In the event the course has reached its maximum numbers then you will not be able to register
There could be many technological reasons we send it as an intact link
If it wont open think about your browser options security options
Some emails have their own difficulties
Do not use the same email address that some one else has
All we can do is re send the link also check your spam junk mail
Unfortunately if you cannot complete the precourse study
Then the only only option is to Complete a 95 Question multiple choice
After the completion of the practical course
We comply to the Queensland Government mandates
At the current time
The federal government training agency requirements
May conflict with the Training Gov.Au competency standards
Such as two operator requirement for this reason
We may recommend the utilization of a mask and gloves for CPR Bandaging etc
Use of basic PPE in first aid courses should replicate an actual first aid event
Yes unfortunately these are government departments
If you do not participate unfortunately you cannot do a course
If you need a USI or you have forgotten yours you will have to visit their website
If you have changed your name or some of your contact details
Again you may have to go to their website
AVETMISS is another data gathering Organisation of the Government
We cannot assist with either of these mandates
You need to apply online
In Australia you cannot Enrol in Adult Education
Unless you have completed both of these government imposed mandatories
The pre course study is actually the easy option
In the comfort of your own home or office the nornal time frame is about 1 hour
If you do not complete the pre course study you are welcome to attend the course
After the participants who have completed the pre course study leave
Please stay behind and we will organise a 95 Question multiple choice
This normally takes about 1.5 hours
It is important to get 100% or you can return another day for a second attempt
If you have Learning difficulties which you must disclose prior to the course to us
On the AVETMISS questionnaire
In this instance we will arrange Post Course
To complete a verbal assesment task with you allow about 1.5 hours
We normally require you send your query by Email
This way there is a written record of the conversations and history
This is especially important if you need to relay informatiion such as the Unique Student Identifier etc
You can of course call us we love to hear from you
However we do not work normal office hours
As we work weekends and evenings not normal office hours
We normally have Mondays and Tuesdays away from the office
Again another good reason to Email Us
No
We are here to issue you a statement of attainment
On successful completion of the course
The RTO Co Provider does NOT guarantee that: A learner will successfully complete a training product on its scope of registration, or A training course can be completed in a manner which does not meet the requirements of Clause 1.1 and 1.2, or A learner will obtain a particular employment outcome where this is outside the control of the RTO *
We indicate course guideline hours
These CANNOT be firm or exact they are approximate
This varies on group size level of interest previous history of group learning and disability
Was the pre course study completed ?
If you have not completed the pre course study you will have to remain behind
Complete the pre course exam
Yes we do have breaks
Due to the busy day we have two breaks of 15 minutes one after the completion of CPR one about midday 20 minutes
You can bring along food or drinks or there is a coffee shop close by
It is important to be back from the breaks on time
We have tried this to help people out with mixed results
We unfortunately found that this caused distractions and disruptions to the course
If you are breastfeeding you can make an appointment for a person to drop by at the specified time to breast feed
Sorry unfortunately this is training and we cannot afford the distractions to the Instructor and the group
Our RTO Registered Training Organisation determines how the courses are conducted this is something we have no input on
However most of the enrolment and course study is completed prior to attending the day this is a big advantage
If you have difficulty all we can offer is find a computer literate person to assist you
If you simply do not wish to participate on the online pre course process
We can do the manual long version which will involve a 95 multi choice exam you must get 100% allow about an extra 1.5 hours
Contact Us
Public and Group Courses
- Areas Served:
- URANGAN, ELI WATERS, POINT VERNON, SCARNESS, PIALBA Maryborough Bundaberg
- We can normally fit you in a course at short notice
- Group Courses we can help give us an email
- Training by Veteran Paramedic s
- Over 3o years experience
Training Centre Hervey Bay
11 Buccaneer Drive, Urangan Queensland 4655, Australia
Bookings Administration Manager Shirley 0423312359 Landline 0741258175 0409472629 Instructor Technical Enquiries Only 11 Buccaneer Drive Urangan Near the BIG WHALE Whale Bay Marina
Hours
We DO NOT work traditional office hours
Because we conduct courses on weekends
Our Office hours are normally
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday 9am to 4pm
If you need to contact us Emailing is the best option
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First Aid Courses Hervey Bay Up to 4 times a week
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Course Dates
The new modern platform allows you to enrol
Do the pre course study then simply come along to complete the practical component