Our chief Instructor was an Ambulance Officer Paramedic for 3 decades
Glenn has personally trained over 50,000 people in
To Enrol in a course
Simply choose the course and date you require
Enrol Online
Complete the pre course study
Organise Payment
Come along 15 minutes early on your chosen date
For your practical skills and assessment
Our chief Instructor was an Ambulance Officer Paramedic for 3 decades
Glenn has personally trained over 50,000 people in all levels of First aid
Our dedicated First Aid Training Centre is equipped with state-of-the-art training equipment and resources, ensuring a hands-on learning experience that is second to none in Hervey Bay. Our instructors bring decades of experience in emergency care, enhancing the quality of training you receive.
Do you require CPR to update your current First Aid Certificate
Or just require CPR Certification
We offer very thorough courses
Allow about 2 hours approximately
Allow a maximum of 2 hours
Please be aware that you have to be able to complete 2 minutes of CPR on the floor to be deemed competent
Current Price is $65 per person
This course
Do you require CPR to update your current First Aid Certificate
Or just require CPR Certification
We offer very thorough courses
Allow about 2 hours approximately
Allow a maximum of 2 hours
Please be aware that you have to be able to complete 2 minutes of CPR on the floor to be deemed competent
Current Price is $65 per person
This course provides in-depth training on CPR techniques for adults, children, and infants. Participants will learn how to assess emergencies, perform CPR, and use an AED effectively, ensuring they are well-prepared for real-life situations.
This is the First Aid Course most professions require
First Aid Courses always includes CPR
Courses are conducted up to 4 times a week
TO ENROL IN A COURSE
Choose the date you require
Fill in the pre course enrolment
Prior to the course date
Complete Pre Course Workbook
Pay Online Or by arrangement we can invoice
Good news no exams on the day
Just practical training and assessments
Cost is $135per person
Standard Provide First Aid HLTAID011 this course covers essential first aid skills including CPR, wound management, and emergency response techniques, making it suitable for anyone looking to gain foundational first aid knowledge. Ideal for workplaces and individuals alike
Students completing this course will gain the skills and knowledge required to administer restricted analgesics to provide pain management as part of a medically supervised first responder organisation.
It includes identifying the need for analgesia; accessing, preparing and administering restricted pain relief such as analgesics according to medically endorsed protocols; performing casualty handovers and completing analgesic use requirements.
The course is applicable for personnel from emergency services, volunteer organisations or organisations that provide a medically supervised first aid service.
Units of competency
Upon completion of this course, the following unit(s) will be issued by ABC Licence Training Pty LTD – RTO 3399
Will gain the skills and knowledge required To recognise potentially hazardous manual tasks, and then to prepare for and complete those tasks in a safe manner.
Units of competency
Upon completion of this course,
The following unit(s) will be issued by ABC Licence Training Pty LTD – RTO 3399
At First Aid Hervey Bay, our mission is to empower individuals with life-saving skills through comprehensive First Aid and CPR classes.
We believe that everyone should have the knowledge and confidence to respond in emergencies.
Our Courses are Nationally Recognised
Courses are conducted by trainers with an Ambulance background
We are truly local providers who have been here for years
Our Difference is our Quality and Thoroughness:
We provide a comprehensive curriculum that meets national standards, with courses taught by experienced instructors who have a background in emergency medical services. Our commitment to personalized attention and effective learning
We offer up to 4 First Aid Courses weekly in Hervey Bay, including CPR and other lifesaving courses.
Frequently Asked Questions
This section will answer most of your concerns and course guidelines If you cannot find an answer simply email us at firstaidherveybay@gmail.com
Yes our certificates must be Recognised Nationally
We issue certificates on behalf of ABC First Aid RTO 3399
The email may not not always from come us at Training Centre Hervey Bay
This is what sets us apart we are a local business
We have been conducting First Aid for many years in Hervey Bay
We have very rarely cancelled courses
Only if we have an Instructor call in sick
Or a family emergency
Our courses go ahead even if only two people turn up
We have a Senior Instructor who supervise the courses
Glenn our Senior Trainer and business owner with Shirley
Training First aid since 1985
Concurrent to his professions of
Ambulance Officer Senior Paramedic
Medic RAAMC
Diver Medical Technician RAH hyperbaric Medicine
Senior Paramedic Advanced care 30 years service retired
Trainer of over 40,000 people personally
The Online Platform for booking courses is EASY
Find the course date you want
Book Online
Pay for online
Complete the very easy pre course study PRIOR to attending our course
This will ensure that when you attend the course you are information ready
PLEASE NOTE :
Every person must use a DIFFERENT EMAIL
Not the same as someone else especially if there is the same last name
This will actually be more time intensive but we can assist
You will have to send to our Manager Shirley
Your legal name D.O.B address
Mobile number Unique student Identifier
If you do not wish to do the pre course online
Then when the group that has completed the online has finished
You will need to stay behind and complete a workbook add another hour at least
You are not fully booked on a course until payment has been received
Many people unfortunately say they will pay on the day
Then not turning up
Which means that we may have refused someone else that position
If you cannot pay online we offer many other choices
Over the phone EFTPOS or come in and pay EFTPOS or Cash
On the day of the course we will give preference to people who have met all the obligations including full commitment by paying prior to the course date
If you notify us later than 5 days then no problem a full refund
Less than 5 days but more than 24 hours
We will offer you a reschedule or a cancellation fee of $25
Less than 24 hours unless you supply a medical certificate no refund
We may at our discretion reschedule you for a fee of $25
If you simply call us on the morning of the course and say you cannot make it
If you can supply a sick certificate then we will offer you a reschedule
In the event that you simply do not turn up and there is no communication
Or we have to contact you
We are under no obligation to assist you any further in any way
Including a refund or rescheduling
There is a government department that states
If you cannot get on the floor and do two minutes of CPR
We cannot deem you competent this is ASQA
We will do everything possible to assist you
Including offering you a chair and a pillow etc
It is your decision we will only request you do the minimum of 2 minutes
Then the rest can be completed on a table
Very few people fail or are not yet competent
If it is a genuine learning difficulty we will do our best to assist
This has occurred normally due to peoples conduct and attitude
If the person shows disrespect for the class or the Instructor
They will be asked to leave without a refund
This has occurred by continual texting phone calls
not being on time from breaks etc
we have noted this predominantly with people who are actually having the course paid for by a third party
In this instance a report will be issued to the third party
Lateness and inattention may preclude you from being deemed competent
The criteria for being issued certification Includes :
Full Payment of the Course fees by yourself or the third party
Fully Completed Paperwork signed filled in fully and completely
Deemed Competent by the Instructor
Once this has been met
We normally issue the certificate within 1 to 7 days
Except a weekend course
Send the email address you have supplied
If you call us in any longer than 1 month
Then it will be taken that you have been issued your certificate by email
Unless it is invoiced and the invoice is outstanding
We are having people call us
Stating they did not receive their certificate from 2 years ago
This is absurd what has probably occurred Is that they have misplaced the certificate
I have instructed the manager this is unreasonable
This search may incur a search fee of $25
PLEASE be at least 15 minutes early
Bring along a screen shot of
Your confirmation of payment
Certificate of completion if relevant
For the EXPRESS bring along a copy of an old certificate
It is important that you are attired to do practical training such as kneeling bandaging CPR
It is quite a busy day with two very short breaks bring along some food if you wish
Or there is a small coffee shop close by
PLEASE ensure you notify prior to the course
There is actually very little writing etc in the course
But reading may be important for the courses
If you have difficulties
it is your responsibility to bring along a person to assist you
We can offer to verbally deliver the exams
in preference to the powerpoint or written but this may incur an extra fee for the Instructors overtime
In addition if you have LLN difficulties
Then we can offer you a Verbal assessment task
after the course completion on the day
99% of people have no problems with this
If however you are unlucky
Try changing browser or settings
Send Shirley an email she will resend a link
If after multiple attempts ensure you have booked and paid online then arrive 20 minutes early we will sort out a manual option for you
For those that did not complete the pre course workbook there is an on course assessment after the group has left that have completed the pre course workbook
In the event the course has reached its maximum numbers then you will not be able to register
There could be many technological reasons we send it as an intact link
If it wont open think about your browser options security options
Some emails have their own difficulties
Do not use the same email address that some one else has
All we can do is re send the link also check your spam junk mail
Unfortunately if you cannot complete the precourse study
Then the only only option is to Complete a multiple choice assessment
After the completion of the practical course
You receive your certificate by a digital certificate
To the email address supplied to us by you
After successful completion of your course
Which Includes
Online Enrolment
Completion of the Online Learning Workbook
Attendance of the Course Practical
Being deemed competent by the Instructor
Finalisation of course Payment by yourself
OR
Receiving a Remittance with your name from the company or Employment Agency
It is sent by the RTO registered Training Organisation ABC First Aid 3399
If you have changed your name or some of your contact details
Again you may have to go to their website
AVETMISS is another data gathering Organisation of the Government
We cannot assist with either of these mandates
You need to apply online
In Australia you cannot Enrol in Adult Education
Unless you have completed both of these government imposed mandatories
The pre course study is actually the easy option
In the comfort of your own home or office complete the pre course study
If you do not complete the pre course study
You are welcome to attend the course
After the participants who have completed the pre course study leave
Please stay behind and we will organise a multiple choice assessment
This normally takes about 1.5 hours
It is important to get 100%
Or you can return another day for a second attempt
If you have Learning difficulties which you must disclose prior to the course to us
On the AVETMISS questionnaire
In this instance we will arrange Post Course
To complete a verbal assesment task with you allow about 1.5 hours
We normally require you send your query by Email
This way there is a written record of the conversations and history
This is especially important if you need to relay informatiion such as the Unique Student Identifier etc
You can of course call us we love to hear from you
However we do not work normal office hours
As we work weekends and evenings not normal office hours
We normally have Mondays and Tuesdays away from the office
Again another good reason to Email Us
No
We are here to issue you a statement of attainment
On successful completion of the course
The RTO Co Provider does NOT guarantee that: A learner will successfully complete a training product on its scope of registration, or A training course can be completed in a manner which does not meet the requirements of Clause 1.1 and 1.2, or A learner will obtain a particular employment outcome where this is outside the control of the RTO *
We indicate course guideline hours
These CANNOT be firm or exact they are approximate
This varies on group size level of interest previous history of group learning and disability
Was the pre course study completed ?
If you have not completed the pre course study you will have to remain behind
Complete the pre course exam or the multi choice exam hard copy add 1.5 hours
Yes we do have breaks
Due to the busy day we have two breaks
One of 15 minutes after the completion of CPR
One about midday 20 minutes
You can bring along food or drinks or there is a coffee shop close by
It is important to be back from the breaks on time
We have installed wool carpet
This is great for the training
However people have spilt food and coffee on the carpet
This has cost us hundreds in cleaning
Unfortunately we only allow water in the training room
To the exact email you entered on your enrolment date
Contact Us
Public and Group Courses
Areas Served:
Hervey Bay Region
Maryborough
Bundaberg
We can normally fit you in a course at short notice
Group Courses we can help give us an email
Training supervised by a Retired Veteran Paramedic
Over 3o years experience in Emergency Care and Rescue
Training personally over 40,000 people in all levels of First Aid
Training Centre Hervey Bay Pty Ltd
11 Buccaneer Drive, Urangan Queensland 4655, Australia
Bookings Administration
Manager Shirley 0423312359
Landline 07412581750409472629 Instructor Technical Enquiries Only
11 Buccaneer Drive Urangan
Near the BIG WHALE
Whale Bay Marina
Hours
We DO NOT work traditional office hours
Because we conduct courses on weekends and evenings
Our Office hours are normally
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday 9am to 4pm
If you need to contact us Emailing is the best option