Why do I need to supply a Unique Student Identifier USI
This is a Federal Government Imposition not the Registered Training Organisations
The USI states that all students
YOU MUST supply a USI prior to attending any VET adult education courses
If you do not supply this then you are not entitled to obtaining your Statement of Attainment stated by them
Go to : https://www.usi.gov.au/students/create-your-usi
I just need to do a Refresher Course
The Australian Government no longer recognises a Refresher Course
For First Aid or CPR you in essence have to do the complete course again
We do recognise when a person is competent and current and may assist you
I need this course for example number or code
HLTAID009 Provide CPR or HLTAID011 Provide First Aid
This is simply a code from a training package that confirms this is from a
Nationally Accredited program in this case the Health Training Package
Why am I asked so many dumb questions in the enrolment form like
When did I leave school
Why am I doing this course
This again is forced on training organisations by the AVETMISS
It is called data mining
Why should I register On- Line
This assures you that you are booked
That all of your information required by the Australian Government
Is accurate before you attend the course in particular the USI matches your name
When do I get my Certificate
We try to issue Certificates on the day or the day after
No Certificate will be issued until :
All Paperwork is fully Completed
USI is confirmed
Payment is completed
Competency is achieved
PLEASE NOTE :
If your certificate is being paid for:
By an employment agency government department company etc
It is at our discretion if we release the certificate or await payment
How long does a course take
First Aid is about learning how to Save Lives
Manage Medical Emergencies the list goes on these are very important skills
We are aware that most people ONLY want the certificate for their job
Want to get it done and leave as quick as possible
As an Ambulance Officer /Advanced Care Paramedic
Trainer of over 30,000 people in All levels of First Aid
I have a minimum standard that needs to be achieved
First Aid assessment is Competency Based
A First Aid Course used to be two days now it is squeezed into one day
For this to be effective most First Aid Courses require pre course study normally done on line
If you are unable or unwilling to do on line
We can offer you two options :
95 Question Multiple choice exam
If you have LLN difficulties we can offer you a Verbal Assessment Task
You must tick that on AVETMISS
No Pre Course for CPR or LVR
Do we keep copies of the certificate we issue you
It is your responsibility once we issue you a certicate to keep control of that SOA
All of our paperwork is sent to the Registered Training Organisation
If you have lost your copy we can access your certificate for a fee for $25
Course commencement times
This is the starting time of the course
It is your responsibility to get there at least 15 minutes early to start the paperwork
We reserve the right of entry after the commencement of the course
Do I have to pay on line
It is important that you pay online
This assures you of a position on that course
We also have BPay
Funds Transfer to our account ANZ contact Us for details
Credit Card
EFTPOS
Can you challenge test ?
Yes you can but you need to get 100% on the first attempt of the written assessment
And Practical Scenarios
You will also have to demonstrate effective CPR and Bleeding Control
Cancellation Issues / Fees/ Refunds
If you cancel in these time frames
More than 5 days full refund
less than 5 days 50% refund or reschedule
1 day prior no refund an offer to reschedule if we have vacancies
Simply cancel on the morning or no notification NO REFUND
At our discretion we may reschedule
If we can fit you in another course
If we have to cancel at short notice
We will return all monies or offer you alternate dates .
If you simply don t turn up for your booked course and no notification is given
Then we are under no obligation to assist you any further
Unless you present a medical certificate for that date of the course
If you notify the day prior to your booked course
Then we may be able to assist you with a reschedule that is convenient for the business
The excuse of Covid is being used to often on the morning of the course
If you can demonstrate a positive test or have a medical that will be accepted
of course we do not want people coming
first aid hervey bay
The new modern platform allows you to Enrol Online
Do the pre course study then simply come along to complete the practical component
We will be having a break no courses
From the 8th of May to the 22 nd of May 2023
If you require a course
Plan to complete prior or after those dates